Well, today was an interesting day at the reference desk. I usually have computer questions and issues to sort out for patrons, especially because we have a PC Reservation system and it's not perfect. Today I had a lot of requests for in depth help for people who'd never used a computer before. I also learned that as our desk gets so busy, we can't sit next to people and teach them how to sign up for an email address. It just isn't feasible. This lack of computer experience seemed so strange to me when I first started this job a month ago, but I'm realizing that while there are many tech savvy seniors, there are many more not at all savvy ones. We do offer a basic computer instruction/intro class for patrons and it's filling up for the session next week. We try to offer it about once a month. This is all a new world to me and it's good to be reminded that many people don't know how to operate in an online environment.
Meanwhile I'm glad to report that I work tomorrow and then I have two days off in a row! Friday and Saturday I have to myself. I need to finish up Christmas shopping and take care of the marketing too. I also have plans to watch the next disc of the first season of Big Love. Fascinating show.
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